Payment and Privacy Policy

Our postal address is: Zarvis London Ltd, 4 Portobello Green, 281 Portobello Road, London W10 5TZ, United Kingdom

We will never store anywhere or share any financial information you give to us. We can be reached via e-mail at customerservice@zarvislondon.com; fax+44 (0) 207 785 6881

When you provide us with information through the zarvislondon.com website we respect your privacy. It is important for you to understand what information we collect about you during your visit to our site and what we do with that information. Your visit to this site is subject to this Privacy Policy and our Terms and Conditions. This Privacy Policy was last updated on 1st April 2010.

We accept the following forms of payment through our secure website: 

Visa, Mastercard

 

Regarding the Information We Collect

The only personal information we collect is information that you give us when you register and when you place an order online through zarvislondon.com. We use that information to service your account and to personalise your experience. The personal information Zarvis London will collect generally comprises your name, address, gender birth month and year, contact details (phone number, email address), credit card or bank details, and any information related to goods and service preferences. By providing such information to us, you will be deemed to have consented to our collection of such information. If you have provided us with the personal information of any third party, please ensure that you have their consent to do so. Customers who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

 

Our No Share Policy

We will never share your information with third parties, nor will we send you our own promotional e-mails without your prior consent. Any promotional email that you receive from us will also allow you to unsubscribe to further email promotions if you decide at a later stage that you no longer wish to receive emails with news and special offers from Zarvis London. If you wish to see or change your information please visit the pages available under the Account Maintenance menu on our website. Likewise you can contact customerservice@zarvislondon.com to address any concerns. Please provide us with your exact name, email address and postal address. We will be sure your name is removed from future emails or mailings within 7 days. Please note that your online account with Zarvis London is password protected. You cannot access or view your personal information without your password. When you transact with us online, in addition to the personal information that we collect from you, a temporary 'cookie' is used to connect your browser to our server until the transaction is complete. A 'cookie' is a message given to a web browser by a web server that allows the server to identify and interact more effectively with your computer.

 

Security Measures

We implement various security measures in accordance with industry standards to protect the security of your personal information. Your personal information will be stored at facilities located in the UK. If you share a computer, we recommend that you always sign out (by closing all browser windows) before leaving it unattended. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. We will continue to source, update and implement new technology in an effort to maintain the security of Zarvis LondonÕs information system. Zarvis London will have no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties. In addition, we may disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.

Access to data

Site visitors can see or edit their contact information (e.g., name, address, phone number) that we maintain about them by visiting Account Maintenance. Site visitors can obtain access to their personal transaction information (e.g., dates on which they made purchases, amounts and types of purchases) by visiting Account Maintenance.

 

Ad Servers

We do not partner with or have special relationships with any ad server companies.

 

Children and ZarvisLondon.com

Zarvis London does not sell products for purchase by children. If you are under 18, you may use the website only with the involvement of a parent or guardian.

Our website is directed for use by the general public, we do not knowingly collect information from children. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us if they would like this information deleted from our records. We will use all reasonable efforts to delete the child's information from our databases.

 

Consent

By using zarvislondon.com and providing us with your personal information, you are accepting the privacy practices described in this policy statement. We may update our Privacy Policy from time to time, please check back here occasionally. Updates to our Privacy Policy that would affect how we treat your personal information will not apply to information collected before we made the update, unless we first obtain your consent. 

 

Contact Us

We have taken great measures to ensure that your visit to zarvislondon.com is an excellent one and that your privacy is always respected. If you have any enquiries or concerns about our privacy practices please contact us on customerservices@zarvislondon.com. You can also write to us at our address given at the top of the page.